International Journal of Finance & Managerial Accounting

International Journal of Finance & Managerial Accounting

A Conceptual Framework for Strategic Management Accounting with an Emphasis on Total Quality Management (A Grounded Theory Qualitative Approach)

Document Type : Original Article

Authors
1 Department of Accounting, Ka .C., Islamic Azad University, Karaj, Iran
2 Department of Accountin g, Ka .C., Islamic Azad University, Karaj, Iran
Abstract
Objective: Despite the theoretical potential of Strategic Management Accounting (SMA), its practical adoption remains constrained by a lack of cohesive, structured frameworks that systematically integrate its diverse tools. Total Quality Management (TQM), characterized by customer-oriented philosophies and continuous improvement, offers an ideal operational platform for SMA capabilities. However, integrated models tailored to the socio-economic and structural realities of developing markets—specifically the sanction-impacted, inflationary, and highly institutionalized environment of Iran—are non-existent.
Methodology: Employing an exploratory qualitative approach, we utilized Strauss and Corbin’s (1998) systematic Grounded Theory methodology. In-depth, semi-structured interviews were conducted with 15 purposively selected academic experts, financial directors, and quality management specialists in Iran. Theoretical saturation was determined through constant comparative analysis and code-yield tracking. Methodological rigor was validated using Lincoln and Guba’s trustworthiness criteria alongside an inter-coder reliability agreement of 87%.
Findings: Data analysis yielded 72 open concepts, which were synthesized into 25 axial categories and organized into a comprehensive six-component paradigm model: (1) Causal Conditions (macro-competitive pressures, strategic decision-making mandates, corporate governance and disclosure requirements, product/process innovation needs, and environmental volatility); (2) Core Phenomenon (the systematic design and implementation of a contextualized, integrated SMA-TQM framework); (3) Contextual Conditions (technological infrastructure, human capital competency, organizational readiness, senior leadership commitment, and institutional legacy); (4) Intervening Conditions (socio-cultural resistance to transparency, macroeconomic and funding constraints under sanctions, rigid bureaucratic structures, and specialized knowledge deficits); (5) Action/Interaction Strategies (
Conclusion: This study presents the first empirically grounded, indigenous framework integrating SMA and TQM in an emerging economy.
Keywords

  1. Alam, S., et al. (2024). Golden Ratio of Mapping Idea and Literature Review. Journal of Systemic Management, 4(1), 45-62.
  2. Almeida, J., & Cunha, J. (2017). The integration of quality management and strategic cost management. Total Quality Management & Business Excellence, 28(5-6), 527-543.
  3. Banker, R. D., Bardhan, I., & Chen, T. (2002). Quality and activity-based costing. Journal of Quality Management, 7(1), 75-92.
  4. Beloan, B., Sanda Sipi, A. D., Haliah, & Darmawati. (2025). How strategic management accounting enhances firm performance: The mediating effect of decision-making quality. Brazilian Journal of Development, 11(10), 1–25. DOI: 10.34117/bjdt11n10-035
  5. Bobe, B. J., & Teklay, B. (2025). Integrating total quality management and management control systems: A systematic literature review and proposed integrative framework. Journal of Accounting & Organizational Change, 21(7), 56-89.
  6. Bromwich, M. (1990). The case for strategic management accounting: The role of accounting information for strategy in competitive markets. Accounting, Organizations and Society, 15(1-2), 27-46.
  7. Bromwich, M. (2015). Strategic management accounting: A personal reflection. Journal of Applied Management Accounting Research, 13(1), 1-14.
  8. Cadez, S., & Guilding, C. (2008). An exploratory investigation of an integrated contingency model of strategic management accounting. Accounting, Organizations and Society, 33(7-8), 836-863.
  9. Chenhall, R. H. (2003). Management control systems design within its organizational context: Findings from contingency-based research and directions for the future. Accounting, Organizations and Society, 28(2-3), 127-168.
  10. Chenhall, R. H., & Langfield-Smith, K. (2007). The relationship between strategic management accounting and quality management. Accounting and Finance, 47(4), 629-656.
  11. Cooper, R., & Kaplan, R. S. (1988). Measure costs right: Make the right decisions. Harvard Business Review, 66(5), 96-103.
  12. Dayhim, M., Moradzadeh Fard, M., & Govara, M. (2022). Modeling the relationship between strategic management accounting and total quality management. Journal of Financial Accounting, 14(3), 45-67. [In Persian]
  13. Deming, W. E. (1986). Out of the crisis. MIT Press.
  14. Dibaei, S., Rahmani Barouji, M., & Rastegar, A. (2025). The impact of total quality management on organizational performance with the mediating role of organizational culture. Journal of Accounting and Management Outlook, 7(5), 34–58. [In Persian]
  15. Fullerton, R. R., Kennedy, F. A., & Widener, S. K. (2014). Lean manufacturing and firm performance: The incremental contribution of lean management accounting practices. Journal of Operations Management, 32(7-8), 414-428.
  16. Ghena'at, S., & Hosseini, S. (2025). The impact of employing strategic management accounting mechanisms on the sustainable performance of companies listed on the Tehran Stock Exchange with an emphasis on the moderating role of organizational competitiveness. Management Accounting Research, 13(2), 45–68. [In Persian]
  17. Ghena'at Gerdalikhani, S., & Hosseini, S. R. (2021). Investigating the effects of strategic management accounting techniques on sustainable organizational performance. In Proceedings of the 10th International Conference on Management, Global Trade, Economics, Finance and Social Sciences, Tehran, Iran. [In Persian]
  18. Guilding, C. (2015). Competitor-focused accounting. In Routledge Companion to Accounting and Risk (pp. 245-260). Routledge.
  19. Guilding, C., Cravens, K. S., & Tayles, M. (2000). An international comparison of strategic management accounting practices. Management Accounting Research, 11(1), 113-135.
  20. Guilding, C., & McManus, L. (2002). The incidence, perceived merit and antecedents of customer accounting: An exploratory note. Accounting, Organizations and Society, 27(1), 61-76.
  21. Ittner, C. D., & Larcker, D. F. (1997). The performance effects of process quality management. Journal of Operations Management, 15(4), 355-367.
  22. Johnson, H. T., & Kaplan, R. S. (1987). Relevance lost: The rise and fall of management accounting. Harvard Business School Press.
  23. Juran, J. M. (1999). Juran's quality handbook (5th ed.). McGraw-Hill.
  24. Kabirzadeh Naeini, Z. (2025). Investigating the role of total quality management on the development of financial resource performance with the mediating role of organizational adaptability in Municipality of District 2, Tehran. Human Resources and Sustainability Management, 9(1), 89–112. [In Persian]
  25. Kaplan, R. S., & Norton, D. P. (2001). Linking strategy to performance with the balanced scorecard. Harvard Business Review, 79(11), 126-133.
  26. Karki, S., & Bhandari, M. (2025). Strategic management accounting and its role in sustainable competitive advantage. The Lumbini Journal of Business and Economics, 13(2), 61–82.
  27. Kazemi, M., & Ranjbar, A. (2013). Identifying barriers to implementing management accounting in a quality-oriented environment. Knowledge of Management Accounting, 2(4), 31–52. [In Persian]
  28. Khalaji, B., & Safdariyan, L. (2021). The impact of corporate governance characteristics on strategic management accounting. In Proceedings of the 9th International Conference on Modern Trends in Management, Accounting, Economics and Banking, Tehran, Iran. [In Persian]
  29. Kotter, J. P. (1996). Leading Change. Harvard Business School Press.
  30. Langfield-Smith, K. (2008). Strategic management accounting: How far have we come in 25 years? Accounting, Auditing & Accountability Journal, 21(2), 204-228.
  31. Leonards, T., & Villa, A. (2018). Strategic management accounting and quality management systems in the ISO 9000 context. International Journal of Quality & Reliability Management, 35(8), 1572-1591.
  32. Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Sage Publications.
  33. Mostafavi, M., & Mokhlesi, M. (2022). Investigating strategic management accounting methods in companies listed on the stock exchange: A case study of cement companies. In Proceedings of the 3rd International Conference on Innovation in Business Management and Economics, Tehran, Iran. [In Persian]
  34. Movahedi, M. M., et al. (2024). Operational alignment of TQM and financial performance parameters in production systems. Journal of Quality Engineering and Management, 15(2), 1-19.
  35. Nakhei, J., Safdariyan, M., & Khalaji, A. (2025). Improving the effectiveness level of corporate competition based on strategic management accounting techniques: A decision tree analysis approach and rough set theory. Journal of Management Accounting and Auditing, 11(4), 23–42. [In Persian]
  36. Namazi, M. (2017). Strategic management accounting. SAMT Publications. [In Persian]
  37. Namazi, M. (2020). Empirical developments in management accounting systems: A critical analysis. Journal of Financial and Managerial Accounting, 12(1), 15–42.
  38. Oakland, J. S. (1991). Total Quality Management. Butterworth-Heinemann.
  39. Otley, D. (2006). Performance management and strategy: A multi-disciplinary framework. Management Accounting Research, 17(3), 223-237.
  40. Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. Free Press.
  41. Rahmani Barouji, M., & Rastegar, A. (2025). Investigating the implementation method of total quality management model in SAMPAD schools of five districts in Tabriz by utilizing FMEA technique and data mining. School Management, 12(2), 45–73. [In Persian]
  42. Roslender, R., & Hart, S. J. (2003). In search of strategic management accounting: Theoretical and field study perspectives. Management Accounting Research, 14(3), 255-279.
  43. Shank, J. K., & Govindarajan, V. (1992). Strategic cost management and the value chain. Journal of Cost Management, 5(4), 5-21.
  44. Shank, J. K., & Govindarajan, V. (1994). Strategic cost management: The new tool for competitive advantage. Free Press.
  45. Shields, M. D., & Young, S. M. (1989). A behavioral model for implementing cost management systems. Journal of Cost Management, 3(2), 17-27.
  46. Simmonds, K. (1981). Strategic management accounting. Management Accounting, 59(5), 26-29.
  47. Strauss, A., & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory (2nd ed.). Sage Publications.

Articles in Press, Accepted Manuscript
Available Online from 09 September 2026