International Journal of Finance & Managerial Accounting

International Journal of Finance & Managerial Accounting

With Cooperation of Islamic Azad University – UAE Branch 267IJFMAIdentifying and Prioritizing the Components of Reputational Risk in the Iranian Banking System: A Quantitative Studyof Banking Risk Management Experts

Document Type : Original Article

Authors
1 PhD Student, Department of Finance, S.R.C., Islamic Azad University, Tehran, Iran.
2 Assistant Professor, Department of Economics, Faculty of Management and Economics, S.R.C., Islamic Azad University, Tehran, Iran.
3 Full Professor, Department of Economics, Faculty of Management, Economics and Accounting, Payame Noor University, Tehran, Iran.
4 Associate Professor, Department of Finance, Faculty of Management and Economics, S.R.C., Islamic Azad University, Tehran, Iran.
10.22034/ijfma.2026.79481.2402
Abstract
Financial institutions have made a significant investments in recent years to comply with the requirements of the new Capital Accord. Therefore, given the importance of this area, the present study has assessed the relationship between reputation risk components in the Iranian banking system. The statistical population in the quantitative section consists of risk management activists in the banking industry. the statistical sample in this section was selected using the Cochran formula to a number of 155 members and In the first section (descriptive statistics), a descriptive analysis of demographic data has been conducted and In the second part (inferential statistics),the Kolmogorov-Smirnov test was used to show the data distribution and, considering the normality of the data distribution, the one-sample t-test was used to examine the significance of the research variables. Based on the results of the structural equation testing and the obtained statistics, it can be seen that the coefficients of all factors have a significant effect on the final model and the effect of all factors on the reputation risk model in the Iranian banking system is confirmed. Also, based on the Friedman test prioritization, it can be said that the areas of operations and supervision, corporate governance and shareholders, economic and accounting, and customers and market competition have priority, respectively, according to the experts' opinions. Based on the findings of this study, both actual and potential investors in the Tehran Stock Exchange, as well as capital market participants, can rely on the results and benefit from their implications.
Keywords

1.       Bhagat, S., Bizjak, J. and Coles, J. (2018), “The shareholder wealth implications of corporate lawsuits”, Financial Management, Vol. 27 No. 4, pp. 5-27.
2.       Célia M.Q. Ramosa, Ana-María Casado-Molinab (2021), “Online corporate reputation: A panel data approach and a reputation index”, Journal of Business Research
3.       Christian Eckert (2017) , “Corporate reputation and reputation risk”, The Journal of Risk Finance    ,  Vol. 18 No. 2
4.       Christian Nedu Osakwe a, et al(2020), “ A multi-country study of bank reputation among customers in Africa: Key antecedents and consequences”, Journal of Retailing and Consumer Services-56
5.       Danaeifard, Hassan et al. (2015), Qualitative Research Methodology in Management: A Comprehensive Approach, Ishraqi Publishing House, Tehran. (In Persian).
6.       Danaeifard, Hassan et al. (2017), Quantitative Research Methodology in Management: A Comprehensive Approach, Ishraqi Publishing House, Tehran. (In Persian).
7.       Dinah Heidinger, Nadine Gatzert (2018) , “ Awareness, Determinants and Value of Reputation Risk Management: Empirical Evidence from the Banking and Insurance Industry ”, Journal of Banking and Finance
8.       Fallah Shams, Mirfiz. Siahkarzadeh, Mohammad Sajjad. (2018), Identifying, explaining and prioritizing obstacles to implementing operational risk management in Iranian banks, Securities Investment, Year 6, Issue 19. (In Persian).
9.       Ghasemi, Ismail (2010), Minimizing Reputational Risk in the National Iranian Gas Company, Management and Human Resources in the Oil Industry, Year 4, Issue 12. (In Persian).
10.    Karyna Trostianska, Ilona Semencha(2020), “Reputational risk management in conditions of credibility gap in the banking system ”, Journal of Financial Economic Policy ,Vol. 12 No. 3
11.    Kamgar, Amir (2012), Measuring Operational Risk and Reputation (Applied Approach), Monetary and Banking Research Institute of the Central Bank of the Islamic Republic of Iran. (In Persian).
12.    Khalili-Iraqi, Maryam (2016), A Brief Guide to Reputational Risk (Translated by Gary Hani). (In Persian).
13.    Khalil-Arjamandi, Gholamreza and Sayah, Sajjad (2013), Risk Management in the Banking System, Dastan Publishing House, Tehran. (In Persian).
14.    Maria Giuseppina Brunaa, Domenico Nicolò(2020) , “ Corporate reputation and social sustainability in the early stages of start-ups: A theoretical model to match stakeholders' expectations through corporate social commitment”, Finance Research Letters
15.    Karpoff, J., Lott, J. and Wehrly, E. (2017), “The reputational penalties for environmental violations: empirical evidence”, Journal of Law and Economics, Vol. 48 No. 2, pp. 653-675.
16.    Lawrence Newman (2016), Social Research Methods: Qualitative and Quantitative Approaches (Volume 1), Translators: Abolhasan Faghihi, Asal Aghazh, Termeh Publishing. (In Persian).
17.    Reichert, A., Lockett, M. and Rao, R. (2018), “The impact of illegal business practice on shareholder returns”, The Financial Review, Vol. 31 No. 1, pp. 67-85.
18.    Rhee, M. and Haunschild, P. (2006), “The liability of good reputation: a study of product recalls in the US automobile industry”, Organization Science, Vol. 17 No. 1, pp. 101-117.
19.    Rhee, M. and Valdez, M. (2019), “Contextual factors surrounding reputation damage with potential implications for reputation repair”, Academy of Management Review, Vol. 34 No. 1, pp. 146-168.
20.    Rindova, V., Petkova, A. and Kotha, S. (2017), “Standing out: how new firms in emerging markets build reputation in the media”, Strategic Organization, Vol. 5 No. 1, pp. 31-70.
21.    Mahdian, Davoud, Asadi, Ahmad (2014), Mismanagement in Banks and Financial Institutions (Investigating Causes, Consequences and Countermeasures), Galaxy of Knowledge, First Edition. (In Persian).
22.    Roberts, P. and Dowling, G.R. (2002), “Corporate reputation and sustained superior financial performance”, Strategic Management Journal, Vol. 20 No. 12, pp. 691-710.
23.    Scandizzo, S. (2019), “A framework for the analysis of reputational risk”, The Journal of Operational Risk, Vol. 6 No. 3, pp. 41-63.